Answering Services for HVAC – Plumber – Pest Control – Locksmiths – Electricians – and MORE!
The Perfect Answer is a professional answering service, and provides 24/7 call center, dispatch, and virtual receptionist services for the home services industry. We are based in the USA and have very low starting costs. If you’re looking for the best answering service, call us at 844.240.7179 today to learn more about our prices and services.
Why EVERY Home Service Business Needs a Dedicated 24 Hour Call Center
One of the biggest challenges facing small businesses is availability. This is especially true of those that manage different types of home services. Problems with plumbing, heating and air conditioning, pests and wildlife, electrical wires – these are all issues that can arise 24 hours a day, 7 days a week. In many cases, they may even be emergencies.
That’s why it’s important for every company to have someone to answer the phones 24 hours a day, right away, every single time. With The Perfect Answer, you always have a live person ready to answer the call immediately – after only one ring.
Every home services business benefits from making sure someone is always available to answer the phone.
- It doesn’t matter if you’re a team of 1 or a team of 1000.
- It doesn’t matter if you work in a 24 hour service or only work during normal business hours.
- It doesn’t matter if have a receptionist on staff or answer phones yourself.
Home services, more than almost any other industry, are able to offer better service to their customers and more conversions of first time callers when they have someone available to answer the phone.
We are able to offer after hours call answering, off hours call answering, or 24 hour call answering depending on your needs. We can provide dispatch service, take messages, answer questions, or screen calls as needed. Our team at The Perfect Answer is here for your call answering service needs, whatever they may be. And because we’re right here in the US, your customers will never know that they’re talking to a third party outsource service.
Benefits of a Dedicated Call Center
Our answering services offer several advantages that help businesses of all sizes save costs, grow, and better manage their business. Some of these include:
- Gaining New Customers – When looking for a home service contractor, most people will get quotes or use the first company that answers the phone – especially if it’s after hours or an emergency. Every customer you miss is one that you may never get a chance with again, and so it is critical to have someone 24 hours day to answer.
- Offering Better Service – For many home services, like pest control, plumbing, and lock/security services, most customers that call feel like they need someone right away. If you don’t answer your phone, they may call someone else that will. But if you do answer your phone, your customers will feel comforted, and you’ll be able to respond to their needs.
- Call Screening – Not all emergencies are emergencies. But most homeowners often feel like their needs are urgent. We can screen calls, and provide dispatch support when there is an emergency or encourage daytime rescheduling when there is not.
Our call answering services also reduce the need for expensive in-house staff. We can save you time, money, and keep you even more organized along the way.
Industries We Support
Our professional, highly trained call center team can assist with any type of home service industry. We especially have experience with:
- HVAC Technicians
- Pest Control
- Wildlife Relocation Specialists/Animal Control
- Appliance Repair
- Windows and Doors
- Disaster Restoration
- Floor and Water Damage Removal Companies
This is only a small sample of the different industries we can work with to make sure that your answering service needs are met.
Why The Perfect Answer is the Best Choice for Your Answering Service Needs
There are many answering service companies out there. But we have created The Perfect Answer to go above and beyond. When you choose us as your answering service, we will provide you with:
- One Ring Answering – We will answer the phone after only one ring.
- US-Based Call Support – All of our call answering team is based in the United States.
- Call Logs and Message Recording – We record all calls and keep them accessible on the web.
We work with over 1000 businesses across the country, and every one of our team is trained to respond to all common (and uncommon) industries so they are naturally ready to assist with your incoming call needs.
From Fortune 500 companies to solo proprietorships, we are available to answer the call for your customers so you can focus on the rest of your business.
If you’re ready to get started, call us today at 844.240.7179 or fill out the form below for a demonstration.