Learn More About Our Call Answering Service for 24-Hour Plumbers

24 Hour Answering Service and Call Center for Plumbers

Your customer’s plumbing needs rarely exist on a nine to five schedule. Most residential and commercial customers call plumbers during off-hours when they encounter a plumbing emergency or if they have a need to review their plumbing needs.

As a plumber or a plumbing company, your ability to answer the phone 24 hours a day is related to how well you can grow and profit. It is why more and more plumbers are choosing The Perfect Answer – the number one answering service for plumbers and other home services.

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A Call center worker with a headset is accompanied by his colleagues busy answering the phone.

The Perfect Answer Is There For You!

Help You and your callers Can Rely Upon.

Our considerate live call agents are ready at any time for any call that may come in.

We Have a Plan That is Just Right For You





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Why Choose The Perfect Answer?

we are ready to assist whenever someone needs your services.

Many companies offer outsourced call center services. However, there are far fewer that specialize with home services and offer the benefits that you will receive with The Perfect Answer. Some of the many benefits of our answering service include:

  • US-Based Professional Call Answering – Our call centers are in Georgia, which means that the customer on the other end will always speak to someone from the United States that is ready to answer the call professionally and with accountability.
  • Low Starting Cost – We also offer one of the lowest monthly starting costs in the business. You can sign up with our service for only $29.95 a month after the trial period and only pay for the calls you receive. For newer plumbers with fewer phone calls, this means your expenses will be minimal.
  • Call Logs and Recordings – We also keep records of every call we receive along with recordings that you can access at any time. You can log in and see your data or learn more about the phone calls you receive.
  • One Ring Answer – When applicable, we can make sure to always pick up the phone after only a single ring, which ensures that you are available when your customers need you most.

Our team can also help with plumbing dispatches, as we can work with your scheduling software to make sure you are on your way. We take our scripts seriously, and we make sure that our entire team is accountable throughout the process. 

Why Every Plumber Should Use an Answering Service?

The Perfect Answer is the best answering service available for plumbers. Why would you want to use an answering service in the first place?

If you are a plumber, you will find that a dedicated answering service is the absolute best way to make sure that you are giving your clients the support they need. With a call answering service for plumbers, you’re able to:

  • Screen Emergency Calls – Most plumbers have 24-hour emergency services, but often, the problem isn’t an emergency. Rather than get woken up at all hours of the night, a call answering service can screen calls for you and make sure that you or your plumbing team are alerted only when applicable.
  • No Lost Clients – Both current and future clients want a plumber that is always available. If you don’t answer your phone, even the most loyal customer may move on to someone that will – especially if it is a plumbing emergency. Our answering service will help you grow your business and provide better support for your current customers.
  • Focus On Your Strengths – Plumbers shouldn’t have to play the role of administrative staff, especially when they have so much labor they need to complete. Take the pressure off you, as well as reduce the hours you need for your administrative team.

Plumbing companies and contractors that have someone available to answer phones 24-hours a day have more business and grow faster than those that do not. With The Perfect Answer, you have a dedicated answering service that is always ready to make sure you and your team have the help you need.


Fast SMS Messaging

We get your messages to you fast via email or SMS text messaging.

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Flat-Rate Pricing

Simple, Flat-rate pricing. No contracts, setup fees, or deposits.

1-Ring Call Pickup

Our US based receptionists answer your phone on the first ring.

Answers to your questions

what our Customers Ask

We are both willing and able to work with most scheduling and dispatch software. You can give us a log in or a user account and we will manage callers and place them in the appropriate system. We can also keep phone numbers on hand to call plumbers that are available for emergencies, and tap into schedules to dispatch the right people to the right jobs.

Absolutely. A big part of our job is to screen callers to make sure that there are no emergencies, schedule in less urgent needs, or turn down projects that you do not do. Many of our plumbing answering service clients use us to answer 100% of all calls, and let our experienced team point them in the right direction.

When your business is closed or away, we pick up all calls after only one ring. Our specialty is making sure that we are able to pick up the phone fast each and every time. When you have someone manning the phones and we handle overflow, we pick up the phone one ring after it transfers to us (actual response time depends on how many times your phone rings first before it transfers over).

Nope! We do not require any long term contract. We also offer a free trial that gives you a chance to try our service. We are confident that once you give us a try, you will find we are the best choice for your call answering and after-hours needs.

Every one of our live agents is located right here in the United States. Most are in or near Atlanta, GA, one of our three offices, and we have overflow areas in other states in the event of too many calls or if there is a problem with Georgia's phone lines. No phone call will ever be missed with The Perfect Answer.

Tim Reynolds
Customer Service
Lisa Boone
Quality Assurance

our work inspires smiles

The Faces Behind Our Success

we love them

what our clients have to say

Meet Our Clients

They Trust Us

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Contact The Perfect Answer for a Free Trial

Start Your Free Trial Today

We are confident that once you’ve tried The Perfect Answer as your answering service and virtual receptionist, you will quickly be impressed by our team’s professionalism, care, and pricing. Let us show you why The Perfect Answer remains the best choice for your call answering needs. 

Contact us today at any time at (866) 900-4800 and see why so many other plumbers and home services teams have chosen The Perfect Answer for their call center needs.

A Woman Mopping Up a Leaking Sink with a sponge is On the Phone trying to get a hold of a plumbing company or a plumber.