If you're looking for a reliable physician's answering service with experience and a good reputation, consider The Perfect Answer. Since 1996, The Perfect Answer has been aiding the Healthcare industry with emergency hours call answering. Getting set up with The Perfect Answer is easy and hassle-free, and it can be done in a matter of minutes. Plus, there are no set up fees or contractual obligations. Rates start at as low as $29.95 per month, and clients may cancel their service at any time for any reason. Additionally, The Perfect Answer has developed a number of helpful features over the years, all of which are free to our clients. Be sure to take advantage of such features as our:
Front-end voicemail service
Easy-to-use client web portal
Set up recurring payments
Adjust or upgrade your service at any time through your web portal.
The Perfect Answer at Any Time
The Perfect Answer is the number one web-based physician's answering service for practices of all size and scope. Our call agents are available 24x7x365, including on weekends and holidays. We can answer calls throughout the day or only when your office is closed. Maintaining a 24-hour assistant desk can be quite costly, and we'll coordinate with you and your staff to put together an answering solution that's perfect for you. The Perfect Answer will save you money and help your practice function smoothly. After all, with lower price and better performance, you can't go wrong!
Be Careful Which Answering Service You Choose!
With so many physicians answering services to choose from, you might be tempted to select one randomly, falsely assuming that all answering services are the same. As with any aspect of your business, you should be careful about who partner with. Many answering services have hidden fees that they tack on quarterly, semi-annually or annually. Other physicians answering services outsource their calls to foreign countries where non-native English speaking agents answer patients' calls. The Perfect Answer helps physicians to remain in contact with their patients round the clock.
We Will Vett and Route Your Calls Properly
The Perfect Answer utilizes comprehensive software and training that streamlines call answering duties. We'll customize an answering solution that fits the needs and desires of your physician's office. All of our agents are professional, courteous, helpful, and highly trained. No call ever goes unanswered, and your doctor on call will be notified immediately by your preferred contact method (email, phone, or text) in the event of a patient emergency.
Our answering service is like a security layer, weeding out calls that don't necessarily need a doctor's immediate attention. Our agents can quickly figure out the nature of each call, and without giving medical advice, make sure you or your staff is only notified when there's truly an urgent situation or if the patient persists. Whether we refer the patient to a voice mail or a doctor on call, we'll get each call to the right department every time.
Call-in Prescription Refills
One of the most convenient aspects of our service is the ability for patients to call-in their prescriptions at any time. With our software, we can look up who the patient's doctor is based on their name and date of birth. After verifying their information, we pass the order on through the software, which can be accessed at any time by a physician or privileged persons, such as a physician's secretary.Physicians Answering Service
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