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FEATURES

No matter the Pricing Plan, you will always receive our entire Services & Features FREE. Most call centers offer an initial low rate, but once they add their cost to Fax, Email, Voice Mail, Web Portal, Text look out. The Perfect Answer believes that the more FREE services we can provide our customers, the happier they will be. Now that’s good news for everyone!

FREE SERVICES AND FEATURES INCLUDED

24/7/365 Reliability with four locations

Account scripting to eliminate errors & flow

Backups in place and tested in all scenarios

Calls voice recorded for training and quality

Call logs and messages saved for 1 year

Customized on-call schedules & escalation

Daily email or fax log of all messages

Dispatch via email, fax, page, patch & text

Email notification from voicemail

Cost saving front end voice mail

HIPAA Compliant system platform

No contracts - month to month service

One ring pickup with front end voicemail

Secure messaging (text and email)

Supervisors and managers available 24/7

Text and text back confirmations

Unlimited routine messages in voicemail

Web portal to access messages and info

If disaster strikes, we've got it covered.

In the event of a Disaster you can count on us to always be available for your companies’ calls. The Perfect Answer has become the premier answering service for 1000+ companies throughout the United States. With this comes great pride but also tremendous responsibility. We have powerful backup plans tested and in place should a disaster strike. With (3) separately run Call Centers The Perfect Answer has positioned ourselves to be available to answer the phones 24/7/365 regardless of weather, power or uncontrollable conditions. Our call centers are independent of each other during normal operations, however when needed, each site has the capability of forwarding their calls to another “working” call centers. Our backup plans are thought out and are tested on a monthly bases. Rest easy knowing that no matter what mother nature sends us, The Perfect Answer will be available to take your calls.

Get in touch.

Want to schedule a demo? Fill out the form below and we will be in touch.

  • 866.900.4800
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