ABOUT

Who We Are

The Perfect Answer is a “TEAM” of fully trained call agents. Our growth since 1996 is due to our staff, equipment, technology and system upgrades. Starting out in a small basement in Norcross, GA we have grown into (3) call centers and remote agents throughout the United States. With growth comes responsibility and a commitment to our clients to provide a superior answering service at an affordable rate. Our clients range from small business to Fortune 500 Companies, I am confident that our combination of service, call agents, system and price will make choosing The Perfect Answer a “No Brainer.” Better yet call today and try our No Obligation (1) Month FREE Trial.  

 What separates us from the Competition:

  • Our offices are open 24/7/365
  • Our system, platform and apps are HIPAA Compliant
  • Managers available 24/7/365
  • All Services and Features are FREE
  • 3 separately run Call Centers…Why 3? For backup, policy, procedures and a regional presence to our clients
  • Delivery of Messages: Fax, Email, Encryption, Secure Messaging, Text or view them online through our Web Portals

Our Model & Account Setup

Our model is simple, “Provide quality 24 hour answering service at an affordable price.”  How is this achieved?

The Perfect Answer listens to our clients. By using technology, system and the right call agents we can create an account on any budget. All Services & Features are included in the price. Email, Fax, Secure Messaging, Text and our Web-Portal to mention a few. I am also aware that changing to a new answering service can be difficult. That is why we do all the work. Your account manager will gather all the information needed, design an account, test everything before going “Live.” We will go over options that will save you money. 

  • Front End Voice Mail vs Live Answer
  • Text or Secure Message vs Dial or Call Out
  • Email or Fax vs Web Portal

These small differences will equate to Big Savings. Our detailed call and message reports can assist in tracking calls, seeing patterns and storing your messages securely for up to (1) year.  

Get in touch.

Want to schedule a demo? Fill out the form below and we will be in touch.

  • 866.900.4800
  • 7 + 6 =