Specialty Call Answering Service Made Simple.

About The Perfect Answer

Every business needs an answering service, but no two answering services are created equal. Your call answering service is an extension of your business, answering as your company, and acting as a representation of you. The experience that each caller has with your outsourced answering service is one that will reflect on who you are.

In 1996, we realized that there was a disconnect between the way that call answering companies operated and the needs of the customer. Many call centers were capable of answering calls, but few were catering to the clients.

So we started The Perfect Answer.

Young woman with her headset is smiling as her colleagues work in the background.

The Perfect Answer does things differently

We treat your customers as if they were our own.

  • Everyone on staff has been trained and expected to offer a level of customer service that represents your company in the best way possible. Our employees have been with us for many years. They go above and beyond to answer your calls right the first time!
  • We make sure that we pick up on at one or two rings and have a plan in place in the event of overflow or emergencies.
  • We are USA based. Our goal is to make callers think and feel that they are talking to someone on staff. Most will have no idea that they are talking to a call center service.
  • We are HIPAA compliant, making sure that all of our callers’ data and information is protected. 
  • We are accountable – we record every call so that you can listen in to the quality of our service or get important information about the caller. 
  • We also make sure that our full staff is available to you so that you can also call us at any time when there is something you need from our team.

 

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Fast SMS Messaging

We get your messages to you fast via email or SMS text messaging.

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Flat-Rate Pricing

Simple, Flat-rate pricing. No contracts, setup fees, or deposits.

1-Ring Call Pickup

Our US based receptionists answer your phone on the first ring.

Tim Reynolds
Customer Service
Lisa Boone
Quality Assurance

our work inspires smiles

The Faces Behind Our Success

we love them

what our clients have to say

Meet Our Clients

They Trust Us

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The Perfect Answer is Here to Answer the Call

Trusted by many businesses and one of the most reliable answering services in the industry.

We offer a free trial, we have no contract, and we allow you to cancel at any time. We give you your private portal where you can access any call at any moment. We never outsource any of your phone calls, and we make it possible to customize your service, including script, notification options, and more.

There is no other specialty answering service quite like The Perfect Answer. We encourage you to give our team a call today at (866) 900-4800 to get the latest information about our services, or to begin the process of setting up your free trial offer. 

A florist smiling on the phone as she looks at the Perfect Answer Website to Start her free trial.